On-Site Community Experience Specialist

IWG plc; Overland Park (KS); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Work life balance

Paid time off

Company holidays

401K with company match

Health care

Bonus program

Bright work environment

Training and development

Professional workplace community

Job summary

IWG plc in Overland Park, KS, is seeking a personable Community Associate to deliver exceptional customer service and maintain a thriving center community. You will handle front-desk tasks, assist members, manage inquiries, and coordinate center events to support clients' needs.

The role emphasizes multitasking, clear communication, hands-on problem solving, and proficient use of MS Office. This on-site position offers a friendly team environment, balanced hours, and competitive benefits.

Qualifications

• Experience in customer service is required or preferred.
• Strong communication and interpersonal skills are essential.
• Proficiency with MS Office and basic IT equipment is expected.

Responsibilities

• Assist customers and manage center operations to ensure smooth daily activities.
• Support onboarding and ongoing relationships within the community of the center.
• Coordinate events and network activities to promote engagement and growth.

Skills

Customer service

Communication

MS Office

Multitasking

Problem solving

Tools

MS Office

Job description

IWG plc in Overland Park, KS, is seeking a personable Community Associate to deliver exceptional customer service and maintain a thriving center community. You will handle front-desk tasks, assist members, manage inquiries, and coordinate center events to support clients' needs.

The role emphasizes multitasking, clear communication, hands-on problem solving, and proficient use of MS Office. This on-site position offers a friendly team environment, balanced hours, and competitive benefits.