On-Site Community Associate

IWG plc; Town of Florida (NY); On-site; USD 24,000 - 26,000; Full time

Benefits offered by this job

Work-life balance

Paid time off

11 company holidays

401K with company match

Health care options

Bonus plan

Job summary

IWG plc is seeking a Part Time Community Associate to help manage daily center operations, assist customers, and support events and networking activities. The role emphasizes strong communication, a service mindset, and teamwork in a dynamic, on-site environment.

You will handle customer inquiries, coordinate with center staff, and contribute to a positive client experience while supporting administrative tasks and center initiatives.

Qualifications

• 1+ years of customer service experience.
• Strong communication and relationship-building skills.
• Ownership mindset and problem-solving ability.
• Positive, enthusiastic, adaptable to fast-changing situations.
• Experience using MS Office and basic IT equipment.

Responsibilities

• Assist customers in center: Wi-Fi, packages, directions, and setup.
• Manage service requests and ensure accurate invoicing.
• Organize center events and assist with posters and notices.

Skills

Customer service

Communication

Ownership

Adaptability

MS Office

Legal eligibility

Tools

MS Office

Job description

IWG plc is seeking a Part Time Community Associate to help manage daily center operations, assist customers, and support events and networking activities. The role emphasizes strong communication, a service mindset, and teamwork in a dynamic, on-site environment.

You will handle customer inquiries, coordinate with center staff, and contribute to a positive client experience while supporting administrative tasks and center initiatives.