Community Experience Specialist

Regus; Omaha (NE); On-site; USD 20,525 - 29,233; Full time

Benefits offered by this job

Work life balance

Generous paid time off

11 paid company holidays

401K with company match

Health care for all full-time team

Job summary

IWG in Omaha is seeking a friendly Community Associate to nurture our local center community and support customers across diverse industries. You will handle front-desk tasks, assist with inquiries, manage bookings, and help guests feel at home.

You'll collaborate with the Community Manager to plan events, coordinate notices, and ensure services are billed accurately. A positive attitude and solid MS Office skills are essential to delivering outstanding service in a fast-paced workspace.

Qualifications

• 1+ years of customer service experience
• Strong communication and relationship-building
• Proficient with MS Office and basic IT

Responsibilities

• Assist customers with inquiries and requests
• Coordinate center activities and events
• Manage tickets and service requests in system
• Prepare posters and invitations
• Ensure billing and invoices accuracy

Skills

Customer service

Communication

MS Office

Problem solving

Multitasking

Tools

MS Office

Job description

IWG in Omaha is seeking a friendly Community Associate to nurture our local center community and support customers across diverse industries. You will handle front-desk tasks, assist with inquiries, manage bookings, and help guests feel at home.

You'll collaborate with the Community Manager to plan events, coordinate notices, and ensure services are billed accurately. A positive attitude and solid MS Office skills are essential to delivering outstanding service in a fast-paced workspace.