On‑Site Community Associate — Build Connections & Grow

IWG plc; Reno (NV); Híbrido; USD 23 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Work life balance

Paid time off

Holidays

401K with company match

Health care

Bonus program

Inspiring work environment

Career development

Resumo da oferta

The IWG Reno center is seeking a Community Associate to deliver exceptional in-person service to our diverse clients. You’ll create and maintain a welcoming community within the center, handle day-to-day tasks, and support customers with their administrative needs so they can focus on running their business.

As a frontline team member, you’ll greet guests, troubleshoot requests, manage bookings and events, and assist with printing, mail, and IT setup.

Qualificações

• 1+ year of customer service experience.
• Strong communication and relationship-building skills.
• Positive, enthusiastic, and adaptable to fast-changing situations.
• Experience using MS Office and basic IT equipment.
• Legally eligible to work and at least 18 years old.

Responsabilidades

• Assist customers with inquiries and requests at the center.
• Help with center operations and setup, including events and bookings.
• Coordinate with the City Manager and team to ensure services run smoothly.
• Ensure invoices and services are billed accurately.

Conhecimentos

Customer service

Communication

Problem solving

Adaptability

Ferramentas

MS Office

Descrição da oferta de emprego

The IWG Reno center is seeking a Community Associate to deliver exceptional in-person service to our diverse clients. You’ll create and maintain a welcoming community within the center, handle day-to-day tasks, and support customers with their administrative needs so they can focus on running their business.

As a frontline team member, you’ll greet guests, troubleshoot requests, manage bookings and events, and assist with printing, mail, and IT setup.