Community Experience Coordinator

International Workplace Group plc; Triadelphia (WV); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Work life balance

Paid time off

Company holidays

401K match

Health care

Quarterly bonus

Office environment

Job summary

IWG is hiring a Community Associate to support customers across the center, handling inquiries, set up equipment, and help with invoices and event planning. You’ll work to maintain a welcoming environment and ensure smooth daily operations in a busy center.

Ideal candidates bring 1+ years in customer service, strong communication, and confidence using MS Office. This on-site role offers a balanced schedule, competitive benefits, and opportunities to grow within a global workspace network.

Qualifications

• 1+ years of customer service experience
• Ability to manage multiple tasks and provide excellent service
• Proactive, positive and adaptable in fast-changing environments
• Experience with MS Office and basic IT equipment

Responsibilities

• Assist customers with inquiries and requests
• Maintain and organize the center operations and events
• Set up equipment, assist with meetings and invoices
• Coordinate with City Manager and support center networking activities

Skills

Customer service

Communication

MS Office

Problem solving

Adaptability

Tools

MS Office

Job description

IWG is hiring a Community Associate to support customers across the center, handling inquiries, set up equipment, and help with invoices and event planning. You’ll work to maintain a welcoming environment and ensure smooth daily operations in a busy center.

Ideal candidates bring 1+ years in customer service, strong communication, and confidence using MS Office. This on-site role offers a balanced schedule, competitive benefits, and opportunities to grow within a global workspace network.