On-Site Cloud Data Center Technician (24/7 Shifts)

Amazon Web Services (AWS); New Carlisle (IN); On-site; USD 39,000 - 68,000; Full time

Benefits offered by this job

Relocation stipend

Job summary

Amazon Data Services, Inc. in New Carlisle, IN is seeking a Data Center Technician to support 24/7 data center operations, install hardware, troubleshoot, and collaborate with engineers and vendors.

Travel between data center sites is required; you will participate in on-call duties and ongoing maintenance, with a focus on safety, documentation, and process improvement. This role requires lifting up to 40 pounds, working nights or weekends, and the ability to work in a fast-paced, on-site

Qualifications

• 1+ years of computer/server hardware troubleshooting or related IT experience.
• High school or equivalent diploma.
• Ability to work on a flexible schedule including days, nights, and/or weekends.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to train and onboard new team members

Skills

Hardware troubleshooting

Flexibility

Education

High school diploma

Associate’s degree or technical certification

Job description

Amazon Data Services, Inc. in New Carlisle, IN is seeking a Data Center Technician to support 24/7 data center operations, install hardware, troubleshoot, and collaborate with engineers and vendors.

Travel between data center sites is required; you will participate in on-call duties and ongoing maintenance, with a focus on safety, documentation, and process improvement. This role requires lifting up to 40 pounds, working nights or weekends, and the ability to work in a fast-paced, on-site