Cloud Data Center Technician - 24/7 On-Site Ops

Talentify; New Carlisle (IN); On-site; USD 43,000 - 74,000; Full time

Job summary

Amazon in New Carlisle, IN is hiring a Data Center Technician to install and service server hardware, troubleshoot networking issues, and respond to operational incidents that affect service availability.

You will work a 24/7 shift, travel to multiple data center sites, participate in on-call duties, and contribute to documentation and process improvements while collaborating with engineers, software teams, and vendors.

Qualifications

• 2+ years of computer/server hardware troubleshooting experience.
• 2+ years of computer layer 1/2 networking (including troubleshooting and repair) experience.
• Knowledge of Linux/Unix Administration.
• Bachelor's degree or equivalent professional or military experience in an IT-related field.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating as needed.
• Serving as a primary contact point for internal and external stakeholders, including engineers, software developers, vendors, and contractors.
• Performing on-call duties and participating in scheduled maintenance and change management activities.
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues.
• Helping to train and onboard new team members.

Skills

Hardware troubleshooting

Networking basics

Linux/Unix administration

Communication skills

Education

Bachelor's degree or equivalent IT experience

Job description

Amazon in New Carlisle, IN is hiring a Data Center Technician to install and service server hardware, troubleshoot networking issues, and respond to operational incidents that affect service availability.

You will work a 24/7 shift, travel to multiple data center sites, participate in on-call duties, and contribute to documentation and process improvements while collaborating with engineers, software teams, and vendors.