24/7 Data Center Technician: On-Site & Travel

Amazon Web Services (AWS); New Carlisle (IN); On-site; USD 43,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon Data Services, Inc. in New Carlisle, IN operates a 24/7 data center environment. The Data Center Technician role focuses on server rack installations, hardware break-fix, network troubleshooting, and incident response.

You will travel between sites, work shifts including nights and weekends, and contribute to documentation and onboarding. A bachelor’s degree or equivalent IT experience is preferred; flexible travel required.

Qualifications

• 2+ years of computer/server hardware troubleshooting experience.
• 2+ years of computer layer 1/2 networking experience.
• Work flexible schedule including weekends, nights, and holidays.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating as needed.
• Serving as a primary contact point for internal and external stakeholders, including engineers, software developers, vendors, and contractors.
• Performing on-call duties and participating in scheduled maintenance and change management activities.
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues.
• Helping to train and onboard new team members.

Skills

Server hardware troubleshooting

Networking (L1/L2)

Flexible schedule

Travel readiness

Education

Bachelor's degree or equivalent IT experience

Tools

Linux/Unix Administration

Job description

Amazon Data Services, Inc. in New Carlisle, IN operates a 24/7 data center environment. The Data Center Technician role focuses on server rack installations, hardware break-fix, network troubleshooting, and incident response.

You will travel between sites, work shifts including nights and weekends, and contribute to documentation and onboarding. A bachelor’s degree or equivalent IT experience is preferred; flexible travel required.