On-Site Client Services Associate

Canon USA; Colorado Springs (CO); On-site; USD 36,000 - 49,000; Full time

Benefits offered by this job

Employee referral bonus

Employee discounts

Dress for Your Day attire program

Volunteer opportunities to give back

Canon welcome kit and merch

Job summary

Canon USA is seeking a customer-focused on-site associate to ensure prompt service and satisfaction. You will handle mail, courier, reception, and related tasks with cross-functional coverage as needed.

Responsibilities emphasize timely communication, security clearance readiness, and the ability to lift up to 50 lbs while standing or walking for extended periods. This full-time on-site role may require OT.

Qualifications

• HS Diploma, GED, or equivalent experience required, plus less than one year of related experience.
• Basic computer skills/technical knowledge.
• Ability to multitask and prioritize in order to meet deadlines.
• Good customer service and communication skills.
• Ability to work with minimal supervision.
• Ability to work OT as needed.
• Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
• May require driving between multiple client locations, may also require a personal vehicle (valid driver license and acceptable driving record necessary).
• Ability to lift up to 50lbs.
• Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.

Responsibilities

• Promptly informs supervisor of potential problems or customer concerns.
• Reviews and responds to management and client requests via emails, phone calls, text messages and verbal.
• Strong focus on providing good customer service.
• Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded.
• Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location.
• Attends cross-functional trainings to ensure ability to provide coverage when short-staffed.
• Site responsibility and location of coverage may change based on client and/or division needs.

Skills

Basic computer skills

Multitasking

Customer service

Communication skills

Work with minimal supervision

Overtime as needed

Valid driveror license

Driving between locations

Lift up to 50 lbs

Education

HS Diploma / GED

Job description

Canon USA is seeking a customer-focused on-site associate to ensure prompt service and satisfaction. You will handle mail, courier, reception, and related tasks with cross-functional coverage as needed.

Responsibilities emphasize timely communication, security clearance readiness, and the ability to lift up to 50 lbs while standing or walking for extended periods. This full-time on-site role may require OT.