On-Site Call Center Support Specialist (CA)

Ultimate Staffing; California (MO); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading staffing organization is seeking a dedicated Customer Service Representative for a bustling call center in California. This full-time, on-site position requires excellent verbal communication skills and the ability to handle high-volume calls efficiently. The ideal candidate has at least one year of call center experience, is dependable, and maintains a positive attitude. Responsibilities include assisting customers, documenting interactions, and meeting call center performance goals.

Qualifications

• 1+ year of call center or dispatch experience required.
• Ability to manage high-volume phone calls in a fast-paced environment.
• Excellent problem-solving abilities and attention to detail.

Responsibilities

• Answer and manage a high volume of inbound calls professionally.
• Assist customers with questions and service needs.
• Document all customer interactions accurately.

Skills

Call handling

Verbal communication

Problem-solving

Attention to detail

Education

High school diploma or equivalent

Job description

A leading staffing organization is seeking a dedicated Customer Service Representative for a bustling call center in California. This full-time, on-site position requires excellent verbal communication skills and the ability to handle high-volume calls efficiently. The ideal candidate has at least one year of call center experience, is dependable, and maintains a positive attitude. Responsibilities include assisting customers, documenting interactions, and meeting call center performance goals.