School Outreach & Customer Service Coordinator

PARENT EDUCATION BRIDGE FOR STUDENT ACHIEVEMENT FOUNDATION LLC; Burbank (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Flexible schedule

Opportunity for advancement

Competitive Compensation + productivity bonus

Career Growth Opportunities

Job summary

A customer-focused organization based in California is seeking a friendly and professional individual to join their Inside Sales/Customer Service team. In this role, you will manage inbound and outbound calls, providing effective solutions to ensure customer satisfaction. Ideal candidates will have experience in a high-paced environment and possess excellent communication skills. This position offers career growth opportunities and a flexible schedule.

Qualifications

• Previous experience in a call center, inside sales, or similar role is preferred.
• Must be result-oriented in a fast-paced environment.
• Excellent verbal communication skills are essential.

Responsibilities

• Place outbound calls and receive inbound calls.
• Identify customer needs and provide appropriate solutions.
• Upsell products and services when suitable.

Skills

Customer service techniques

Active listening

Telephone communication

Time management

Education

High school diploma/GED

Tools

CRM programs

Job description

A customer-focused organization based in California is seeking a friendly and professional individual to join their Inside Sales/Customer Service team. In this role, you will manage inbound and outbound calls, providing effective solutions to ensure customer satisfaction. Ideal candidates will have experience in a high-paced environment and possess excellent communication skills. This position offers career growth opportunities and a flexible schedule.