On-Site Bilingual Spanish Customer Support Specialist

Ultimate Staffing Services; Irvine (CA); On-site; USD 26,000 - 34,000; Full time

Job summary

Ultimate Staffing is hiring a bilingual Spanish Customer Service Representative to join a growing skincare company in Irvine. The role is high-touch, acting as the face of support to customers and distributors via phone, email, and chat.

This on-site position in Irvine runs 9:30am–5:00pm with pay starting at $22 per hour. Requirements: 2+ years in customer service or admin, heavy phone experience, fluent English, and ability to communicate in a second language (Spanish).

Qualifications

• 2+ years of customer service or administrative experience.
• Heavy phone experience required.
• Fluent English; Spanish proficiency as second language preferred.
• On-site role in Irvine, CA.

Responsibilities

• Fielding and resolving product inquiries via phone, email, and chat.
• Maintaining ownership of cases from first contact to resolution.
• Translating content in their other language where needed.
• Building relationships with distributors and customers.
• Collaborating with operations, logistics, marketing, and product teams.

Skills

Bilingual Spanish

Heavy phone experience

2+ years customer service

Fluent English

Job description

Ultimate Staffing is hiring a bilingual Spanish Customer Service Representative to join a growing skincare company in Irvine. The role is high-touch, acting as the face of support to customers and distributors via phone, email, and chat.

This on-site position in Irvine runs 9:30am–5:00pm with pay starting at $22 per hour. Requirements: 2+ years in customer service or admin, heavy phone experience, fluent English, and ability to communicate in a second language (Spanish).