On-Site Bilingual Customer Service & Sales Rep

- Denver; Denver (CO); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Overtime eligibility

Performance-based bonuses

Commissions

Car allowance

Travel expense reimbursement

Job summary

SRS Distribution Inc. in Denver, CO, is seeking a Customer Service Representative to deliver exceptional counter and phone service, engage walk-in customers, and support sales with ERP/CRM workflow.

The role emphasizes bilingual English/Spanish communication and teamwork across sales, drivers, and warehouse teams. Ideal candidates will have 1–2 years of customer service experience, strong problem solving, and reliable transportation.

Qualifications

• Experience in customer service with phone handling.
• Familiarity with CRM and ERP platforms.
• Authorized to work in the U.S. without sponsorship.
• Valid driver’s license and reliable transportation.
• Bilingual English/Spanish preferred.

Responsibilities

• Handle inquiries and complaints via phone, email, and in-person.
• Provide product information and maintain customer records.
• Assist walk-in customers with counter sales and coordinate with teams.
• Process transactions in the ERP system and support sales growth.

Skills

Customer service

Phone handling

Active listening

CRM proficiency

ERP proficiency

Bilingual EN/ES

Sales support

Team collaboration

Problem solving

Time management

Education

High school diploma

Associate's or Bachelor's in communications or business management

Tools

CRM systems

ERP systems

Job description

SRS Distribution Inc. in Denver, CO, is seeking a Customer Service Representative to deliver exceptional counter and phone service, engage walk-in customers, and support sales with ERP/CRM workflow.

The role emphasizes bilingual English/Spanish communication and teamwork across sales, drivers, and warehouse teams. Ideal candidates will have 1–2 years of customer service experience, strong problem solving, and reliable transportation.