Bilingual Customer Service & Sales Support (On-site)

SRS Distribution Inc.; Denver (CO); On-site; USD 74,129,000 - 94,357,000; Full time

Benefits offered by this job

Weekly pay

401(k) matching

Employee stock purchase plan

Paid vacation and sick time

Health/dental/vision benefits

Job summary

SRS Distribution Inc. provides a fast-paced on-site customer service role in Denver, CO, focusing on excellent counter and phone service. You will work with sales, drivers, and warehouse teams to ensure accurate orders and timely fulfillment, while building customer relationships.

The role emphasizes bilingual communication, ERP/CRM usage, and a willingness to support sales growth in a collaborative environment aligned with our culture: Make Money and Have Fun.

Qualifications

• Proven customer service and phone handling experience.
• Familiarity with CRM and ERP platforms for order entry and cash transactions.
• Bilingual English/Spanish preferred; valid driver’s license and reliable transportation.

Responsibilities

• Delivers outstanding service by handling inquiries and complaints via phone, email, and in-person.
• Provides product information, resolves issues, and maintains customer records.
• Supports walk-in customers with counter sales and collaborates with sales, drivers, and warehouse teams to ensure timely orders.

Skills

Customer service

CRM proficiency

ERP proficiency

Bilingual English Spanish

Driver's license

US work authorization

Education

High school diploma

Associate/Bachelor degree in business/communications

Tools

ERP systems

CRM systems

Job description

SRS Distribution Inc. provides a fast-paced on-site customer service role in Denver, CO, focusing on excellent counter and phone service. You will work with sales, drivers, and warehouse teams to ensure accurate orders and timely fulfillment, while building customer relationships.

The role emphasizes bilingual communication, ERP/CRM usage, and a willingness to support sales growth in a collaborative environment aligned with our culture: Make Money and Have Fun.