On-Site AV Technician for Events

Encore Global; Minneapolis (MN); On-site; USD 23,000 - 28,000; Full time

Job summary

Encore Global in Minneapolis, MN seeks a Technician to set up and operate basic audiovisual systems in a hospitality environment. You will ensure guest satisfaction, meet with clients onsite, and troubleshoot equipment and software while coordinating with hotel staff and vendors.

The role emphasizes customer service, professionalism, and accurate documentation, including order entries in Navigator. A high school diploma is required, with an associate’s degree preferred, and a valid driver’s

Qualifications

• High School Diploma required; Associate’s degree preferred.
• 1 year of customer service or hospitality experience preferred.
• 1 year of audio-visual experience or equivalent in an educational environment preferred.
• A valid driver’s license is required for team members that may operate Company vehicles.
• Must be able to lift 50 lbs.

Responsibilities

• Set up, operate, and break down basic audiovisual equipment as listed in qualifications.
• Exceed expectations of internal and external customers and maintain positive client relationships.
• Troubleshoot and resolve basic equipment and software issues; communicate effectively with clients and team.
• Complete system entries and paperwork accurately; use Navigator for order entries when needed.

Skills

Customer service

Hospitality

Communication

Problem solving

Tech Savvy

Education

High School Diploma

Associate’s degree

Tools

Navigator

Job description

Encore Global in Minneapolis, MN seeks a Technician to set up and operate basic audiovisual systems in a hospitality environment. You will ensure guest satisfaction, meet with clients onsite, and troubleshoot equipment and software while coordinating with hotel staff and vendors.

The role emphasizes customer service, professionalism, and accurate documentation, including order entries in Navigator. A high school diploma is required, with an associate’s degree preferred, and a valid driver’s