On‑Site Event AV Technician | Guest‑Focused Support

Encore Global; Fort Snelling Unorganized Territory (MN); On-site; USD 46,957,000 - 58,223,000; Full time

Job summary

Encore Global in Minnesota is seeking a Technician to set up and operate basic audiovisual systems in a hospitality environment, ensuring guest satisfaction and smooth event execution. You will work with clients on site, troubleshoot equipment, and coordinate with hotel staff.

The role requires physical stamina and a customer-service mindset, with training opportunities in our enterprise AV programs. The position offers a full-time schedule with pay in the $16.37–$20.33 hourly range, plus

Qualifications

• High School Diploma required; Associate’s degree preferred.
• 1 year of customer service or hospitality experience preferred.
• 1 year of audio-visual experience or equivalent in an educational environment preferred.
• Valid driver’s license may be required for team members operating company vehicles.

Responsibilities

• Set up, operate, and breakdown basic audiovisual equipment as listed in qualifications.
• Exceed expectations of internal and external customers and maintain positive client relations on site.
• Troubleshoot equipment and software issues and handle changes professionally.
• Complete orders in Navigator and interact with staff/vendors for equipment.

Skills

Customer service

Hospitality

Technical aptitude

Team communication

Education

High School Diploma

Associate’s degree (preferred)

Tools

Navigator

Job description

Encore Global in Minnesota is seeking a Technician to set up and operate basic audiovisual systems in a hospitality environment, ensuring guest satisfaction and smooth event execution. You will work with clients on site, troubleshoot equipment, and coordinate with hotel staff.

The role requires physical stamina and a customer-service mindset, with training opportunities in our enterprise AV programs. The position offers a full-time schedule with pay in the $16.37–$20.33 hourly range, plus