On-Site AV Operations Lead — Growth & Client Success

Cognizant; Charlotte (NC); On-site; USD 68,000 - 72,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking an Autonomous Vehicle Operations Manager to lead high-performing teams on-site in the United States. The role emphasizes client fulfillment, collaboration across departments, and driving growth.

Strong leadership, communication, and the ability to align internal teams with client goals are essential. Responsibilities include guiding multiple teams, developing initiatives, and fostering partnerships to achieve business objectives while ensuring operational excellence and

Qualifications

• Bachelor’s degree in Business Administration or related field; equivalent experience considered.
• MBA or advanced degree preferred.
• 3+ years of supervisory experience.
• Experience in autonomous vehicle domain preferred.
• Flexibility to work in multiple shifts (24 hours).
• Ability to work independently and in a team environment.
• Strong communication and conflict resolution skills.

Responsibilities

• Lead and encourage teams to achieve business objectives.
• Develop and implement strategies and partnerships.
• Oversee implementation of efficient business practices to ensure excellence and continuous improvement.
• Develop management protocols and accountability systems to ensure timely execution of operational strategies.
• Act as primary liaison for client relations and ensure outstanding service.
• Build and maintain relationships with clients, distributors, and vendors to achieve high client happiness.
• Deliver on client expectations by aligning internal teams’ performance with client goals.
• Foster collaboration among department heads and delivery teams to achieve corporate objectives.

Skills

Leadership

Supervisory experience

Communication

Conflict resolution

Autonomous vehicle domain knowledge

Shift work flexibility

Independent and team work

Education

Bachelor’s degree in Business Administration

MBA or advanced degree

Job description

Cognizant is seeking an Autonomous Vehicle Operations Manager to lead high-performing teams on-site in the United States. The role emphasizes client fulfillment, collaboration across departments, and driving growth.

Strong leadership, communication, and the ability to align internal teams with client goals are essential. Responsibilities include guiding multiple teams, developing initiatives, and fostering partnerships to achieve business objectives while ensuring operational excellence and