Autonomous Vehicle Fleet Operations Lead

Cognizant; Tampa (FL); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays and PTO

401(k) plan

Job summary

Cognizant is hiring an Autonomous Vehicle Fleet Supervisor to lead day-to-day field operations on-site in the United States. You will guide staff, manage driver check-ins, assign work, and coordinate schedule rotations to ensure safety, efficiency and top‑notch service.

The role requires 3+ years of supervisory experience, strong communication skills, and the ability to work across shifts. A high school diploma or GED is required; a Bachelor's degree is preferred.

Qualifications

• Requires 3+ years of supervisory experience.
• Excellent customer service skills.
• Availability to work in different shifts (24 hours).
• Able to work independently and in a team environment.
• Strong communication and conflict resolution skills.

Responsibilities

• Direct and guide field staff to maintain outstanding customer service and operational efficiency in a safe manner.
• Manage driver check-in processes, including readiness for the schedule and daily checklists.
• Supervise targets and adjust schedules for operational efficiencies.
• Ensure drivers comply with procedural guidelines.
• Observe safety practices and take corrective action when required.
• Monitor break times for drivers to ensure regulatory compliance.
• Assist dispatch supervisors, including wheelchair assistance calls.
• Support Operations/Depot Manager during training and meetings.
• Interact with officials on routine matters during shifts.
• Manage location under General Manager guidance.
• Participate in disciplinary actions, including discharge meetings.
• Perform other tasks as assigned.

Skills

Supervisory experience

Customer service

Shift flexibility

Independent and team work

Communication and conflict resolution

Education

High school diploma/GED

Bachelor's degree preferred

Job description

Cognizant is hiring an Autonomous Vehicle Fleet Supervisor to lead day-to-day field operations on-site in the United States. You will guide staff, manage driver check-ins, assign work, and coordinate schedule rotations to ensure safety, efficiency and top‑notch service.

The role requires 3+ years of supervisory experience, strong communication skills, and the ability to work across shifts. A high school diploma or GED is required; a Bachelor's degree is preferred.