On-Site Ancillary Revenue Manager

Live Nation Worldwide, Inc.

Phoenix (AZ)

On-site

USD 45,000 - 65,000

Full time

14 days+
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Benefits offered by this job

Generous vacation
Healthcare
Retirement benefits
Student loan repayment
Tuition reimbursement
Six months of paid caregiver leave
Roadie Babies perks
Access to exclusive employee ticketing

Job summary

Live Nation Entertainment is seeking an Ancillary Manager to lead the team that generates on-day show upsell revenue. You will work closely with the venue leadership and core team to optimize staffing and upsell execution during events.

You will coordinate with the box office to troubleshoot opportunities, suggest pricing strategies, and contribute to best practices for presales and day-of-show. The role emphasizes data-driven decisions and delivering excellent guest experiences.

Qualifications

  • Experience leading upsell programs at live events.
  • Ability to communicate across venue leadership.
  • Strong guest service orientation and teamwork.

Responsibilities

  • Lead the team that generates on-day show upsell revenue.
  • Coordinate with venue core team on staffing and upsell execution.
  • Work with box office to troubleshoot opportunities with guests, upsell availability or equipment.
  • Provide pricing and execution recommendations for presales and day-of-show.
  • Identify and develop new revenue streams from day-of-show experiences.

Skills

Data-driven
Guest service skills
Team building
Communication with leadership
Upselling
Staffing coordination
Relationship building
Creativity

Job description

Live Nation Entertainment is seeking an Ancillary Manager to lead the team that generates on-day show upsell revenue. You will work closely with the venue leadership and core team to optimize staffing and upsell execution during events.

You will coordinate with the box office to troubleshoot opportunities, suggest pricing strategies, and contribute to best practices for presales and day-of-show. The role emphasizes data-driven decisions and delivering excellent guest experiences.

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