Revenue & Guest Experience Lead, Ancillary Sales

Live Nation Entertainment Inc; Mansfield (MA); On-site; USD 29,000 - 36,000; Full time

Job summary

Live Nation Entertainment Inc. is seeking a dynamic sales-driven professional for the summer season at our venues.

The role focuses on maximizing revenue through upsell initiatives, analyzing concert data to spot trends, and developing innovative revenue streams while enhancing the guest experience. The position requires leadership of a small team, collaboration with venue leadership, and a strong emphasis on guest service and teamwork.

Qualifications

• Sales-driven mindset with a focus on increasing revenue.
• Strong data analysis skills to identify trends and optimize sales strategies.
• Innovative thinking to develop and implement new revenue streams.
• Strong guest service and relationship-building skills.
• Leadership experience, with ability to motivate and manage a small team.

Responsibilities

• Oversee execution of all upsell programs and ensure seamless guest interactions.
• Continuously analyze data and guest feedback to adjust pricing strategies and sales tactics.
• Identify new revenue opportunities that enhance the fan experience.
• Lead and develop the Ancillary Sales team to be proactive and guest-friendly.
• Collaborate with venue leadership to ensure proper staffing and efficient operations.

Skills

Sales-minded

Analytical

Innovative thinking

Leadership

Communication

Job description

Live Nation Entertainment Inc. is seeking a dynamic sales-driven professional for the summer season at our venues.

The role focuses on maximizing revenue through upsell initiatives, analyzing concert data to spot trends, and developing innovative revenue streams while enhancing the guest experience. The position requires leadership of a small team, collaboration with venue leadership, and a strong emphasis on guest service and teamwork.