Seasonal Venue Ancillary Sales Lead

Live Nation Entertainment; Mansfield (MA); On-site; USD 29,000 - 36,000; Part time

Job summary

Live Nation Entertainment at Xfinity Center in Mansfield, MA seeks an enthusiastic Ancillary Sales Manager for a part-time, seasonal role. You will lead a team to drive revenue through club upgrades, parking, and other upsell opportunities on show days while maintaining an exceptional guest experience.

The role requires strong leadership, analytical skills, and a passion for live music. Evening, weekend, and holiday availability is essential; expectations include pre- and post-event duties and

Qualifications

• A sales-driven mindset with a passion for increasing revenue.
• Strong data analysis skills to identify trends and optimize sales strategies.
• Innovative thinking to develop and implement new revenue streams.
• A love for live music and being in the heart of the action.
• Excellent guest service and relationship-building skill
• Leadership experience, with the ability to motivate and manage a small team
• Strong communication skills and the ability to collaborate with all levels of leadership
• The ability to stand and walk for long periods of time, outdoors, in all weather conditions
• Availability for all events and necessary pre- and post-event duties on non-event days
• Ability to lift up to 25 pounds with proper lifting techniques

Responsibilities

• Oversee the execution of all upsell programs and ensure seamless guest interactions
• Continuously analyze data and guest feedback to adjust pricing strategies and sales tactics
• Identify new revenue opportunities that enhance the fan experience
• Participate in the venue's sustainability initiatives, helping to educate guests and staff on eco-friendly efforts while devising programs to reinforce these efforts
• Train and manage the Ancillary Sales team to be proactive, sales-focused, and guest-friendly
• Foster a culture of innovation and experimentation with product sales
• Provide ongoing coaching to optimize sales performance
• Interview and hire a professional, sales-driven team of individual performers and team players
• Collaborate with venue leadership to ensure proper staffing and efficient operations
• Work closely with the box office team to troubleshoot any issues with inventory, pricing, or guest concerns
• Maintain inventory of ancillary products (lawn chairs, merchandise, etc.) throughout the season
• Secure and reconcile day-of-show ancillary sales
• Participate in the team's post-show sweeps to include lawn chair removal and recyclables collection
• Lead back-end construction of sales inventories, pricing, and other ancillary initiatives
• Other related duties as assigned by management

Skills

Sales-minded

Analytical

Innovative & creative

Outgoing & personable

A strong leader

Job description

Live Nation Entertainment at Xfinity Center in Mansfield, MA seeks an enthusiastic Ancillary Sales Manager for a part-time, seasonal role. You will lead a team to drive revenue through club upgrades, parking, and other upsell opportunities on show days while maintaining an exceptional guest experience.

The role requires strong leadership, analytical skills, and a passion for live music. Evening, weekend, and holiday availability is essential; expectations include pre- and post-event duties and