On-Demand Desktop Support Engineer (Windows & Networking)

Axiom Technologies; Southfield (MI); On-site; USD 34,000 - 55,000; Part time

Job summary

Axiom Technologies is seeking a reliable Desktop Support Engineer for on-site, contract-based work in Southfield, Michigan. You will provide hands-on IT support for end users, spanning Windows desktop environments, hardware, and network connectivity at client locations.

Immediate start with on-demand assignments through the Service Delivery Team. The role requires strong problem-solving, excellent communication, and the ability to work independently in fast-paced on-site environments with no

Qualifications

• Strong knowledge of Windows operating systems and desktop environments.
• Experience in hardware troubleshooting and replacement.
• Basic understanding of networking (LAN connectivity, switches, routers).
• Ability to diagnose and resolve desktop, printer, and peripheral issues.
• Good communication and customer service skills.
• Ability to work independently in onsite support environments.

Responsibilities

• Provide on-site desktop and IT support for end users at the client location.
• Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
• Install, configure, and maintain hardware, operating systems, and enterprise software applications.
• Support network connectivity issues, including LAN troubleshooting.
• Assist with device setup, replacement, and hardware installations.
• Perform basic network troubleshooting using console access when required.
• Document service activities and communicate updates to the service delivery team.
• Follow client IT policies and security procedures while performing onsite tasks.

Skills

Windows OS

Hardware troubleshooting

Networking basics

Peripheral issue diagnosis

Communication skills

Independent work

Tools

Windows Laptop

LAN Cable

Console Cable

Screwdriver Toolkit

Basic IT troubleshooter tools

Job description

Axiom Technologies is seeking a reliable Desktop Support Engineer for on-site, contract-based work in Southfield, Michigan. You will provide hands-on IT support for end users, spanning Windows desktop environments, hardware, and network connectivity at client locations.

Immediate start with on-demand assignments through the Service Delivery Team. The role requires strong problem-solving, excellent communication, and the ability to work independently in fast-paced on-site environments with no