On-Site Desktop Support Engineer (Contract/On-Demand)

Axiom Technologies; Grand Rapids (MI); On-site; USD 28,000 - 52,000; Part time

Job summary

Axiom Technologies in Grand Rapids, MI is seeking a reliable Desktop Support Engineer to provide on-site IT support for enterprise clients. This contract-based, on-demand role will address Windows desktops, laptops, network connectivity, and peripheral devices at the client site.

The position requires hands-on technical ability, strong customer service, and the capacity to work independently in an on-site environment with no guaranteed hours. Immediate start available for qualified candidates.

Qualifications

• Experience supporting Windows desktop environments.
• Ability to troubleshoot hardware and peripherals.
• Basic LAN networking troubleshooting.
• Strong communication and customer service.
• Ability to work independently on-site.
• Available for on-demand, contract-based assignments.

Responsibilities

• Provide on-site desktop and IT support for end users at the client location.
• Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
• Install, configure, and maintain hardware, operating systems, and enterprise software applications.
• Support network connectivity issues, including LAN troubleshooting.
• Assist with device setup, replacement, and hardware installations.
• Perform basic network troubleshooting using console access when required.
• Document service activities and communicate updates to the service delivery team.
• Follow client IT policies and security procedures while performing onsite tasks.

Skills

Windows OS

Hardware troubleshooting

Networking basics

Peripheral diagnostics

Communication skills

Independence onsite work

Tools

Windows Laptop

LAN Cable

Console Cable

Screwdriver Toolkit

Basic IT troubleshooting tools

Job description

Axiom Technologies in Grand Rapids, MI is seeking a reliable Desktop Support Engineer to provide on-site IT support for enterprise clients. This contract-based, on-demand role will address Windows desktops, laptops, network connectivity, and peripheral devices at the client site.

The position requires hands-on technical ability, strong customer service, and the capacity to work independently in an on-site environment with no guaranteed hours. Immediate start available for qualified candidates.