On-Call Weekend Concierge & Guest Services

Planned Companies; New York (NY); On-site; USD 28,000 - 47,000; Full time

Job summary

Planned Companies – On Call Concierge position in Manhattan, NY. This on-call front desk role involves greeting tenants, guests and vendors, and guiding them to the right services while fostering a warm, welcoming atmosphere.

Responsibilities include scheduling reservations at restaurants and venues, planning on-site events, and helping access local entertainment, dining, shopping and transportation options, while recording mail and deliveries and managing access cards.

Qualifications

• 3+ years of customer service experience.
• Excellent written and verbal communication.
• Basic computer skills.
• Knowledge of local attractions.
• Polite, friendly and able to multitask.
• Ability to lift up to 50 lbs.

Responsibilities

• Greet and direct tenants, guests and vendors.
• Develop relationships and tailor experiences for residents.
• Schedule reservations at restaurants, venues, hotels, and entertainment venues.
• Plan on-site events and coordinate activities.
• Provide information on local entertainment, dining, shopping, and transportation options.
• Document mail, deliveries and vendor services; manage keys/access cards.

Skills

Customer service

Verbal communication

Written communication

Time management

Multitasking

Guest relations

Basic computer skills

Local attractions knowledge

Job description

Planned Companies – On Call Concierge position in Manhattan, NY. This on-call front desk role involves greeting tenants, guests and vendors, and guiding them to the right services while fostering a warm, welcoming atmosphere.

Responsibilities include scheduling reservations at restaurants and venues, planning on-site events, and helping access local entertainment, dining, shopping and transportation options, while recording mail and deliveries and managing access cards.