On-Call Production Support Engineer (Weekend Shifts)

Robotic Technologies Automation; Dallas (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

ROBOTIC PROCESS AUTOMATION LLC is seeking a Production Support Developer to join our team in Dallas. The role combines development and support, focusing on Camunda, Java, GraphQL, React, and Azure.

You will handle urgent issues, escalate tickets when needed, and adapt to weekend or off-hours schedules to keep systems running smoothly. The ideal candidate will have strong Camunda BPM experience, solid Java backend skills, and familiarity with GraphQL APIs and React.

Qualifications

• Strong experience with Camunda BPM and workflow orchestration.
• Proficiency in Java backend development.
• Familiarity with GraphQL APIs and query optimization.
• Hands-on experience with React for frontend support and debugging.
• Working knowledge of Microsoft Azure services and deployment pipelines.

Responsibilities

• Provide ongoing support for production systems, ensuring high availability and performance.
• Troubleshoot and resolve issues across the tech stack (Camunda, Java, GraphQL, React, Azure).
• Collaborate with development teams to implement fixes and enhancements.
• Monitor system health and proactively identify potential problems.
• Participate in on-call rotations and be available for weekend or shifted schedules based on priority issues.
• Document support processes and contribute to knowledge base articles.

Skills

Camunda

Java

GraphQL

React

Azure

Job description

ROBOTIC PROCESS AUTOMATION LLC is seeking a Production Support Developer to join our team in Dallas. The role combines development and support, focusing on Camunda, Java, GraphQL, React, and Azure.

You will handle urgent issues, escalate tickets when needed, and adapt to weekend or off-hours schedules to keep systems running smoothly. The ideal candidate will have strong Camunda BPM experience, solid Java backend skills, and familiarity with GraphQL APIs and React.