On-Call Office & Field Services Specialist

SPS North America; Philadelphia (Philadelphia County); Hybrid; USD 23,000 - 32,000; Full time

Job summary

SPS North America is seeking an Office Services Specialist (On Call) to provide flexible office, mail, and reception support across client sites in the Baltimore/Philadelphia area. This floating role covers gaps when regular staff are out or projects arise, handling mail, facilities tasks, copy/print, and conference room setup.

The successful candidate will deliver professional service, manage multiple tasks, and train backups on policies.

Qualifications

• High School Diploma (or equivalent) required.
• 6+ months prior work experience preferred.
• Ability to work assigned hours determined by the manager.
• Excellent organizational and time management skills.
• Analytical abilities and aptitude in problem-solving.
• Superb written and verbal communication skills; basic computer systems knowledge.

Responsibilities

• Provide 5-star customer service to all employees.
• Answer calls and assist visitors with a strong service orientation.
• Assist with light facilities tasks and order supplies.
• Receive, sort, and input inbound mail/packages into tracking software.
• Manage outgoing mail and shipments; perform shipping/receiving duties.
• Assist with office moves and conference room setup as needed.
• Train back-ups and guide others on policies and procedures.
• Maintain professionalism and effective communication across teams.

Skills

Customer service

Communication (verbal & written)

Multitasking

Organizational skills

Time management

Problem solving

Independent worker

Education

High School Diploma or equivalent

Tools

Chain of custody software

Job description

SPS North America is seeking an Office Services Specialist (On Call) to provide flexible office, mail, and reception support across client sites in the Baltimore/Philadelphia area. This floating role covers gaps when regular staff are out or projects arise, handling mail, facilities tasks, copy/print, and conference room setup.

The successful candidate will deliver professional service, manage multiple tasks, and train backups on policies.