On-Call Office Services & Mail Support Specialist

SPS North America Inc.; New York (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Career Growth

Learning & Development

Bonuses

Paid Time Off

Medical, Dental, Vision

Job summary

SPS North America Inc. is seeking an Office Services Specialist/Field Support Specialist (On Call) to provide high-level office and mail services across client sites. This role requires working at a client home office and traveling to sites on short notice, with emphasis on responsiveness and professional service.

Responsibilities include handling calls, mail, conferencing setup, and light facilities tasks, while maintaining strong customer relations and adaptability in a floating capacity.

Qualifications

• High School Diploma or equivalent required.
• 6+ months of work experience preferred.
• Excellent organizational and time management skills.
• Professional appearance and communication skills.

Responsibilities

• Provide 5-star customer service to all employees.
• Answer calls and assist visitors with exceptional service.
• Assist with light facilities tasks and packing/shipping.
• Receive, sort, and input inbound mail and packages.
• Manage outgoing mail and shipping processes.
• Set up conference rooms for meetings as needed.
• Build professional relationships and train backups.
• Handle multiple tasks with strong organizational skills.

Skills

Customer service

Reception duties

Mail & shipping

Organization

Communication skills

Education

High School Diploma

Job description

SPS North America Inc. is seeking an Office Services Specialist/Field Support Specialist (On Call) to provide high-level office and mail services across client sites. This role requires working at a client home office and traveling to sites on short notice, with emphasis on responsiveness and professional service.

Responsibilities include handling calls, mail, conferencing setup, and light facilities tasks, while maintaining strong customer relations and adaptability in a floating capacity.