On-Call IT Desktop Support (Part-Time)

Sky Systems, Inc. (SkySys); Detroit (MI); On-site; USD 25,000 - 39,000; Part time

Job summary

Sky Systems, Inc. (SkySys) is seeking an IT Desktop Support On Call/Part Time professional to provide responsive technical support for users and workplace technology.

You will resolve hardware, software, and connectivity issues, helping users return to work quickly and keeping systems dependable. Ideal candidates will have strong Windows desktop support, IT support experience, and the ability to work on-call and part-time as scheduled.

Qualifications

• Experience in IT/helpdesk roles delivering courteous support.
• Strong Windows desktop knowledge and network troubleshooting.
• Familiarity with Active Directory, DNS, VPN and GPO.
• Ability to work on-call and part-time as scheduled.
• Excellent communication and task prioritization skills.

Responsibilities

• Provide desktop and IT support for Windows PCs and mobile devices.
• Diagnose hardware, software, and network issues; escalate as needed.
• Manage help desk tickets and document resolutions.
• Support AD management, computer mgmt, and network administration tasks.
• Ensure timely, clear support to keep users productive.

Skills

Desktop support

Windows support

Customer service

Communication skills

On-call availability

Tools

Active Directory

DNS

VPN

GPO

TCP/IP

Job description

Sky Systems, Inc. (SkySys) is seeking an IT Desktop Support On Call/Part Time professional to provide responsive technical support for users and workplace technology.

You will resolve hardware, software, and connectivity issues, helping users return to work quickly and keeping systems dependable. Ideal candidates will have strong Windows desktop support, IT support experience, and the ability to work on-call and part-time as scheduled.