IT Support Engineer (Dispatch / On-need basis)

Sky Systems, Inc. (SkySys); Dover (DE); On-site; USD 34,440 - 39,950; Part time

Job summary

A technology services provider in Dover, DE is seeking an IT Support Engineer to provide on-site technical assistance as needed. This part-time contract role requires prior experience in IT infrastructure support and troubleshooting skills. The engineer must have their own laptop and be able to lift equipment. Flexible hours primarily during weekdays are offered to accommodate other employment.

Qualifications

• Experience providing IT infrastructure field support, including troubleshooting hardware and software issues.
• Hands-on experience with ServiceNow.
• Ability to lift/move computer equipment weighing up to 50Lbs.

Responsibilities

• Provide on-site support as per ticket raised.
• Troubleshoot and resolve hardware and application issues.
• Communicate with the support team for remote guidance.

Job description

IT Support Engineer (Dispatch / On-need basis)

IT Support Engineer (Dispatch / On-need basis)

1 day ago Be among the first 25 applicants

Sky Systems, Inc. (SkySys) provided pay range

This range is provided by Sky Systems, Inc. (SkySys). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$25.00/hr - $29.00/hr

Direct message the job poster from Sky Systems, Inc. (SkySys)

Working Model: This is a dispatch support / on-need basis position where once there is a ticket raised at the client site, we will inform you at least 24 hours prior for the next on-site visit to troubleshoot and resolve the ticket. The volume of on-site visits is not very heavy so you can take this as a second project too, if you are currently employed and can manage both the positions simultaneously.

Location: Dover, DE

Long term contract

Support will be within business hours and in weekdays (M-F). If anything outside, will be communicated to you.

Compensation: We can pay you in an hourly amount on 1099 for every time you are called to work on-site.

NOTE: The engineer should have their own laptop to carry while being on-site so you can be connected remotely via support team for instructions/guidelines.

• Experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty.

Hands on experience with ServiceNow.

• Hands on experience in installing, troubleshooting and fixing desktops, printers, laptop and other computer peripherals hardware problems as well as desktop applications.
• Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction based activities at sites.
• Ability to lift / move computer equipment weighing up to 50Lbs.
• Skilled in desk side support and PC break/fix including basic administration of Windows O/S.

Job Types: Part-time, Contract

Schedule:

• Monday to Friday

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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