On-Call IT Desktop & Helpdesk Coordinator (Remote)

All Lines Technology; Washington Court House (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

A tech services company is seeking an IT Desktop Coordinator to oversee Help Desk activities and ensure the functionality of desktop and laptop operations. The role involves providing support for various applications, configuring new computers, and conducting training for new hires. Applicants should hold an associate degree and have at least five years of relevant IT experience. Familiarity with Office 365 and desktop troubleshooting is essential. This full-time position is based in Washington Court House, Ohio.

Qualifications

• Minimum of five years related experience in IT support.
• Experience with desktop applications and hardware troubleshooting.
• Ability to conduct new hire orientation and training.

Responsibilities

• Support all desktop applications and hardware issues.
• Maintain records of hardware and software licenses.
• Provide Helpdesk support and training to associates.

Skills

Office 365 administration

Windows Migration (10 to 11)

Active Directory

VMWare

Microsoft Intune or MDT

Education

Associate degree (two-year college or technical school)

Tools

CompTIA A+ certification

Job description

A tech services company is seeking an IT Desktop Coordinator to oversee Help Desk activities and ensure the functionality of desktop and laptop operations. The role involves providing support for various applications, configuring new computers, and conducting training for new hires. Applicants should hold an associate degree and have at least five years of relevant IT experience. Familiarity with Office 365 and desktop troubleshooting is essential. This full-time position is based in Washington Court House, Ohio.