Onsite IT & Systems Coordinator — Helpdesk & Network Admin

Mbi Llc; Pennsylvania; On-site; USD 60,000 - 80,000; Full time

Job summary

A leading technology organization is seeking an IT Coordinator for an onsite role in Pennsylvania. The candidate will be responsible for troubleshooting, system administration, and providing technical assistance across various locations. Key qualifications include 5 years of technical support experience with software and hardware, along with a preferred 4-year college degree. This position requires strong problem-solving skills and effective communication with various departments.

Qualifications

• 5 years of experience with call tracking and ticketing software.
• 5 years of experience in technical support for hardware and software.
• Experience in automation system administration and network configuration is preferred.

Responsibilities

• Diagnose automation and network problems across multiple locations.
• Perform equipment and software diagnostics.
• Coordinate with staff and vendors for maintenance.
• Conduct systems audits and ensure proper configuration.

Skills

Troubleshooting

System Administration

User Support

Technical Assistance

Education

4-year college degree

Tools

Call tracking software

Ticketing software

ServiceNow

Job description

A leading technology organization is seeking an IT Coordinator for an onsite role in Pennsylvania. The candidate will be responsible for troubleshooting, system administration, and providing technical assistance across various locations. Key qualifications include 5 years of technical support experience with software and hardware, along with a preferred 4-year college degree. This position requires strong problem-solving skills and effective communication with various departments.