On-Call Guest Specialist – Front Desk & Admissions

Acc Senior Services; Sacramento (CA); On-site; USD 23,000 - 25,000; Part time

Job summary

ACC Senior Services in Sacramento, CA is seeking an On-Call Guest Specialist to greet visitors, answer phones, and perform clerical tasks as assigned. This non-exempt hourly role reports to the Community Administrator and supports admissions, transportation scheduling, and activity coordination within Maple Tree Village.

Ideal candidates have a High School diploma, strong organizational and communication skills, and at least two years of clerical experience using Word and Excel.

Qualifications

• High School graduate or equivalent with excellent organizational skills.
• Two years of clerical experience with heavy phones, computers, printers and copiers; proficient in Microsoft Word & Excel.
• Strong written and verbal English communication; bilingual is a plus.

Responsibilities

• Greets visitors and determines needs, creating a positive first impression.
• Manages all incoming phone calls during assigned hours and routes after-hour calls to on-site supervisor.
• Coordinates admissions, transportation, and activities with Life Enrichment and Marketing teams.
• Updates daily census and rosters; maintains logs for residents, staff and visitors.
• Handles clerical tasks such as inputting resident data, preparing reports, and updating census.
• Assists with payroll checks and resident statements; prepares activity fliers.
• Logs mail and packages and ensures proper pickup by residents and staff.
• Checks office equipment and reports service needs; registers and submits COVID tests; manages PPE inventory.

Skills

Clerical experience

Customer service

Phone handling

Education

High School diploma or equivalent

Tools

Microsoft Word

Excel

Job description

ACC Senior Services in Sacramento, CA is seeking an On-Call Guest Specialist to greet visitors, answer phones, and perform clerical tasks as assigned. This non-exempt hourly role reports to the Community Administrator and supports admissions, transportation scheduling, and activity coordination within Maple Tree Village.

Ideal candidates have a High School diploma, strong organizational and communication skills, and at least two years of clerical experience using Word and Excel.