On-Call Front Desk Concierge – Guest Services

American Cancer Society; Dallas (TX); On-site; USD 26,000 - 29,000; Full time

Job summary

The American Cancer Society in Dallas is seeking a Concierge to greet guests, manage the front desk, and coordinate transportation. This on-call role supports visitors and staff, with shifts including daytime, evenings, and occasional overnights. Flexibility and strong communication are essential.

Responsibilities include answering inquiries, maintaining records, and ensuring a safe, welcoming environment. Candidates should have a high school diploma and at least one year in customer service;

Qualifications

• High School Diploma or Equivalent.
• Minimum 1 year of Customer Service Experience.
• Experience in hospitality or guest services is a plus.
• Ability to work flexible shifts, including evenings and weekends.

Responsibilities

• Greet guests and manage check-in/check-out procedures.
• Provide information about lodge amenities and resources.
• Coordinate transportation and EMPOWER Program services and schedules.
• Respond to guest requests and emergencies.
• Maintain front desk area and guest records.
• Monitor lobby security and safety protocols.

Skills

Strong communication

Interpersonal skills

Multitasking

Customer service

Flexibility

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Multi-line phone system

Job description

The American Cancer Society in Dallas is seeking a Concierge to greet guests, manage the front desk, and coordinate transportation. This on-call role supports visitors and staff, with shifts including daytime, evenings, and occasional overnights. Flexibility and strong communication are essential.

Responsibilities include answering inquiries, maintaining records, and ensuring a safe, welcoming environment. Candidates should have a high school diploma and at least one year in customer service;