Evening & Overnight Front Desk Concierge

American Cancer Society; Lubbock (TX); Presencial; USD 26.000 - 30.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Medical benefits

Dental benefits

Retirement benefits

Wellness programs

Professional development

Descripción de la vacante

The American Cancer Society is seeking a Concierge to serve as the first point of contact for guests, handling front desk operations and providing a welcoming, safe environment. This limited part-time role primarily covers evenings, overnights, and weekends, with pay at $19.50 per hour plus shift differential for qualifying hours.

Responsibilities include greeting guests, managing check-in/out, coordinating transportation, and addressing inquiries.

Formación

• High School Diploma or equivalent.
• Experience in hospitality, guest services, or front desk is preferred.
• Customer service experience is required.
• Ability to work evenings, overnights, and weekends.

Responsabilidades

• Greet guests and manage check-in/check-out procedures (30%).
• Provide information about lodge amenities and community resources (20%).
• Coordinate transportation and EMPOWER Program services and schedules (15%).
• Respond to guest requests, concerns, and emergencies (15%).
• Maintain an organized front desk area and accurate guest records (10%).
• Monitor lobby security and implement safety protocols (10%).

Conocimientos

Customer service

Communication

Multitasking

Office software

Phone systems

Educación

High School Diploma

Hospitality training

Herramientas

Multi-line phone system

Descripción del empleo

The American Cancer Society is seeking a Concierge to serve as the first point of contact for guests, handling front desk operations and providing a welcoming, safe environment. This limited part-time role primarily covers evenings, overnights, and weekends, with pay at $19.50 per hour plus shift differential for qualifying hours.

Responsibilities include greeting guests, managing check-in/out, coordinating transportation, and addressing inquiries.