Evening & Overnight Front Desk Concierge

American Cancer Society; Lubbock (TX); On-site; USD 26,000 - 30,000; Part time

Benefits offered by this job

Paid time off

Medical benefits

Dental benefits

Retirement benefits

Wellness programs

Professional development

Job summary

The American Cancer Society is seeking a Concierge to serve as the first point of contact for guests, handling front desk operations and providing a welcoming, safe environment. This limited part-time role primarily covers evenings, overnights, and weekends, with pay at $19.50 per hour plus shift differential for qualifying hours.

Responsibilities include greeting guests, managing check-in/out, coordinating transportation, and addressing inquiries.

Qualifications

• High School Diploma or equivalent.
• Experience in hospitality, guest services, or front desk is preferred.
• Customer service experience is required.
• Ability to work evenings, overnights, and weekends.

Responsibilities

• Greet guests and manage check-in/check-out procedures (30%).
• Provide information about lodge amenities and community resources (20%).
• Coordinate transportation and EMPOWER Program services and schedules (15%).
• Respond to guest requests, concerns, and emergencies (15%).
• Maintain an organized front desk area and accurate guest records (10%).
• Monitor lobby security and implement safety protocols (10%).

Skills

Customer service

Communication

Multitasking

Office software

Phone systems

Education

High School Diploma

Hospitality training

Tools

Multi-line phone system

Job description

The American Cancer Society is seeking a Concierge to serve as the first point of contact for guests, handling front desk operations and providing a welcoming, safe environment. This limited part-time role primarily covers evenings, overnights, and weekends, with pay at $19.50 per hour plus shift differential for qualifying hours.

Responsibilities include greeting guests, managing check-in/out, coordinating transportation, and addressing inquiries.