On-Call Field & Office Support Specialist

SPS North America Inc.; Detroit (MI); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

Career growth

Learning & development

Bonuses

Paid time off

Medical benefits

Job summary

SPS Global seeks a Field Support Specialist (On-Call) to provide on-site coverage and operational support across client locations. The role is a floating position designed to support business continuity when regular staff are out or additional project coverage is needed.

Based out of a home office, travel to nearby client sites may be required. You will focus on office services support, service delivery, and operational continuity, including mail/shipping, facilities support, and client-facing

Qualifications

• High School Diploma or equivalent.
• 6+ months of prior work experience preferred.
• Strong organizational, time management, and problem-solving skills.
• Ability to learn and navigate computer-based systems.
• Professional demeanor with a customer-service mindset.
• Ability to work assigned hours and follow established policies.

Responsibilities

• Oversee incoming and outgoing mail and packages.
• Log and track deliveries using chain-of-custody systems.
• Distribute mail and notify employees of deliveries.
• Process shipping requests and verify packing documentation.
• Assist with supply ordering and stocking common areas.
• Support light facilities tasks and service requests.
• Monitor and support copy/print equipment.
• Assist with office moves and workspace transitions.
• Set up and break down conference rooms as needed.
• Provide front desk or concierge coverage as needed.
• Answer and direct calls professionally.
• Deliver consistent, high-level customer service to employees and visitors.

Skills

Strong communication

Customer service

Multitasking

MS Office

Shipping procedures

Independent work

Travel between client sites

Education

High School Diploma or equivalent

Tools

MS Office Suite

Job description

SPS Global seeks a Field Support Specialist (On-Call) to provide on-site coverage and operational support across client locations. The role is a floating position designed to support business continuity when regular staff are out or additional project coverage is needed.

Based out of a home office, travel to nearby client sites may be required. You will focus on office services support, service delivery, and operational continuity, including mail/shipping, facilities support, and client-facing