On-Call Extreme Weather Shelter Associate

Volunteers of America; Everett (WA); On-site; USD 36,000 - 48,000; Part time

Benefits offered by this job

Vacation/time off

Sick time

Paid holidays

Medical, Dental, Vision

Health Savings Account (HSA)

Flexible Savings Account (FSA) medical

Free Employee Assistance program

403(b) Retirement Plan matching

Professional development opportunities

Job summary

Volunteers of America is seeking an on-call Shelter Site Staff to support the Snohomish Extreme Weather Shelter. You will assist with setup, guest check-in, meal service, safety monitoring, and documentation under the direction of the Shelter Services Program Manager.

Responsibilities include coordinating volunteers, maintaining a safe environment, and responding to activations during various shifts. The role emphasizes dignity, confidentiality, and teamwork with partners and responders.

Qualifications

• Respond to shelter activation notices and report as scheduled.
• Set up, operate, clean, and close the shelter per activation procedures.
• Greet, check in, and orient guests to shelter expectations.
• Complete guest, shift, and incident documentation accurately.
• Coordinate volunteers and assist with supplies and meals.
• Maintain a safe, welcoming environment and respond to safety concerns.

Responsibilities

• Respond to shelter activation notices and report to location as scheduled.
• Set up, operate, clean, and close the shelter according to procedures for the activation.
• Prepare and maintain guest check-in, sleeping or cooling, and safety areas.
• Greet, check in, and orient guests to shelter expectations and services.
• Complete required guest, shift, and incident documentation accurately.
• Distribute supplies and assist with food/service setup and cleanup.

Skills

De-escalation

Guest relations

Volunteer coordination

Safety awareness

Documentation

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Volunteers of America is seeking an on-call Shelter Site Staff to support the Snohomish Extreme Weather Shelter. You will assist with setup, guest check-in, meal service, safety monitoring, and documentation under the direction of the Shelter Services Program Manager.

Responsibilities include coordinating volunteers, maintaining a safe environment, and responding to activations during various shifts. The role emphasizes dignity, confidentiality, and teamwork with partners and responders.