On-Call Extreme Weather Shelter Staff

Volunteers of America; Everett (WA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Vacation and Sick Time

Paid Holidays

Medical, Dental, Vision

HSA

FSA medical & dependent care

403(b) Retirement Plan matching

Professional Development opportunities

Job summary

Volunteers of America Western Washington is seeking an on-call Extreme Weather Shelter Site Staff member in Everett. You will support shelter operations during severe weather, assist guests, coordinate volunteers, and maintain safety and documentation.

The role requires staying awake during overnight activations and responding to emergencies with local partners. Responsibilities include setup, guest orientation, supply management, incident reporting, and collaboration with responders.

Qualifications

• Excellent communication and de-escalation skills.
• Ability to work with diverse guests experiencing homelessness.
• Willingness to on-call for extreme weather activations and overnight shifts.
• Basic computer proficiency for documentation and forms.

Responsibilities

• Respond to shelter activation notices and report to location as scheduled.
• Set up, operate, clean and close shelters per activation procedures.
• Maintain guest check-in, sleeping/cooling, food-service, supply and safety areas.
• Greet and orient guests to shelter expectations and services.
• Complete confidential guest, shift and incident documentation accurately.
• Distribute supplies and assist with food/beverage setup and cleanup.
• Monitor safety, entrances, exits and shared spaces; stay awake during shifts.
• Identify and respond to medical, behavioral, environmental and safety concerns.
• Provide direction to volunteers and coordinate with staff and partners.

Skills

Strong communication

Interpersonal

De-escalation

Conflict resolution

Emergency response

On-call readiness

Overnight shift readiness

Tools

Microsoft Word

Microsoft Excel

Email

Web portals

Job description

Volunteers of America Western Washington is seeking an on-call Extreme Weather Shelter Site Staff member in Everett. You will support shelter operations during severe weather, assist guests, coordinate volunteers, and maintain safety and documentation.

The role requires staying awake during overnight activations and responding to emergencies with local partners. Responsibilities include setup, guest orientation, supply management, incident reporting, and collaboration with responders.