On-Call Shelter Site Coordinator (Extreme Weather)

Volunteers of America; Everett (WA); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

Vacation and Sick Time

9 paid holidays + 2 floating holidays

Medical, Dental, Vision

Health Savings Account (HSA)

Flexible Savings Account (FSA)

403(b) Retirement Plan matching

Professional Development opportunities

Employee Assistance program

Job summary

Volunteers of America is seeking an on-call Shelter Site Staff to support Monroe Extreme Weather Shelter operations. You will help with guest check-in, shelter setup, safety monitoring, and supply management, coordinating with staff and partners to ensure a safe, respectful environment.

The role requires staying awake during overnight shifts, handling de-escalation situations, and documenting incidents and guest information accurately while maintaining confidentiality and dignity.

Qualifications

• Strong communication, interpersonal, problem-solving, conflict-resolution and de-escalation skills.
• Ability to remain awake and alert during overnight shifts.
• Basic computer proficiency with Microsoft Word and Excel, email, and web-based portals.

Responsibilities

• Respond to shelter activation notices and report to the assigned location as scheduled.
• Set up, operate, clean, and close the shelter according to procedures for the activation.
• Prepare and maintain guest check-in, sleeping or cooling, food-service, supply, and safety areas.
• Greet, check in, and orient guests to shelter expectations, services, schedules, safety procedures, and departure requirements.
• Complete required guest, shift, and incident documentation accurately and promptly.
• Distribute approved supplies and assist with food and beverage setup, service, storage, and cleanup.
• Remain awake and alert while monitoring shelter activities, guest areas, entrances, exits, restrooms, and shared spaces.
• Identify and respond to medical, behavioral, environmental, and safety concerns using de-escalation and emergency procedures.

Skills

Strong communication

Interpersonal skills

Problem-solving

Conflict-resolution

De-escalation

Attention to safety

Awake overnight shifts

Tools

Microsoft Word

Excel

Job description

Volunteers of America is seeking an on-call Shelter Site Staff to support Monroe Extreme Weather Shelter operations. You will help with guest check-in, shelter setup, safety monitoring, and supply management, coordinating with staff and partners to ensure a safe, respectful environment.

The role requires staying awake during overnight shifts, handling de-escalation situations, and documenting incidents and guest information accurately while maintaining confidentiality and dignity.