On-Call Concierge Floater: Craft Tenant Experiences

Planned Companies; Boston (MA); Presencial; USD 25.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401K with employer match

Descripción de la vacante

Planned Companies is seeking motivated Front Desk Associates and Doormen to ensure a welcoming experience for tenants, guests, and vendors in their buildings. This on-call concierge role emphasizes hospitality, attention to detail, and proactive service in a fast-paced environment.

The position involves greeting visitors, coordinating reservations, organizing on-site events, guiding guests to local offerings, and safeguarding mail, deliveries, and access control.

Formación

• 2+ years of Front Desk or Concierge experience.
• Excellent written and verbal communication.
• Knowledge of local attractions.
• Polite, friendly and able to multitask.
• Ability to lift up to 50 lbs.
• Full-time employees are eligible for medical, dental, vision and other ancillary benefits; 401K participation available.

Responsabilidades

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide personalized experiences based on their needs.
• Schedule reservations and appointments at restaurants, hotels, and entertainment venues.
• Plan and organize on-site events.
• Provide direction and referrals to local entertainment, dining, retail, sports, and attractions.
• Document, secure and track mail, deliveries, and vendor services.
• Answer phones, monitor lobby, and manage keys and access cards.

Conocimientos

Front Desk experience

Concierge experience

Communication

Customer service

Multitasking

Time management

Physical strength

Descripción del empleo

Planned Companies is seeking motivated Front Desk Associates and Doormen to ensure a welcoming experience for tenants, guests, and vendors in their buildings. This on-call concierge role emphasizes hospitality, attention to detail, and proactive service in a fast-paced environment.

The position involves greeting visitors, coordinating reservations, organizing on-site events, guiding guests to local offerings, and safeguarding mail, deliveries, and access control.