Concierge Floater: Guest Services & Events Champion

Planned Companies

Atlanta (GA)

On-site

USD 19,000 - 28,000

Full time

4 days ago

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Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K with employer match

Job summary

Planned Companies’ Front Desk Associates and Doormen are essential to creating a welcoming environment for tenants, guests, and vendors, with the goal of making each visit safe and enjoyable. The role emphasizes personalized service, relationship building, and coordinating local recommendations to enhance the property experience.

Position details include Wednesday to Sunday shifts, on-call status, and a pay rate of $17.00 per hour.

Qualifications

2+ years of Night Auditor or Concierge experience.
Excellent written and verbal communication.
Basic computer skills.
Knowledge of local attractions and establishments.

Responsibilities

Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
Develop and maintain relationships with tenants to provide individualized experiences based on their personalities, lifestyles and needs.
Schedule reservations and appointments at restaurants, hotels, and entertainment venues.
Plan and organize on-site events.
Provide directions and referrals to local entertainment, dining, retail, sports and other activities.
Document, secure, and track mail, deliveries, and vendor services.
Answer phones, monitor lobby, and manage keys and access cards.