Guest Experience Concierge | On-Call & Full-Time

Planned Companies; Silver Spring (MD); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K with employer match

Job summary

Planned Companies is seeking a Full-Time Concierge Floater in Maryland. The role focuses on greeting tenants, guests and vendors, providing directions, and coordinating services to create warm, safe, and seamless experiences in the building.

Open availability and on-call scheduling are required. The position offers a competitive pay rate of $22 per hour, with full-time benefits including medical, dental, vision, and a 401K plan with employer match.

Qualifications

• 3+ years of customer service experience.
• Ability to greet, announce, and direct tenants, guests and vendors upon entering the building.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Ability to lift up to 50 lbs when needed.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop relationships with tenants to provide personalized experiences.
• Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Plan and organize on-site events.
• Provide directions and access information for local services and attractions.
• Document and track mail, deliveries, and vendor services.

Skills

Customer service experience

Excellent communication

Multitasking

Local knowledge

Job description

Planned Companies is seeking a Full-Time Concierge Floater in Maryland. The role focuses on greeting tenants, guests and vendors, providing directions, and coordinating services to create warm, safe, and seamless experiences in the building.

Open availability and on-call scheduling are required. The position offers a competitive pay rate of $22 per hour, with full-time benefits including medical, dental, vision, and a 401K plan with employer match.