Omnichannel Specialist — Sales & Fulfillment

JCPenney; Alexandria (LA); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Medical/dental/vision benefits

401(k) with company match

Associate discount

Job summary

JCPenney in the United States is seeking an Omni Associate to support profitable sales growth by executing Enterprise Fulfillment and jcp.com activities, including Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general store operations.

The role requires 1–2 years of work experience, a bachelor’s degree or equivalent preferred, and a strong focus on customer service, accuracy, and teamwork in a fast-paced retail environment.

Qualifications

• Work experience - Minimum 1-2 years.
• Bachelor degree or equivalent work experience preferred; HS degree or equivalent is required.
• Solves problems and makes smart decisions that drive sales, profit and customer service.
• Owns actions with high standards to achieve results.
• Proactively improves the customer experience with energy and urgency.

Responsibilities

• Customer Service & Sales - greet customers, assist with products, deliver outstanding service.
• Enterprise Fulfillment - monitor systems, pick/pack orders, complete Ship from Store & BOPIS activities.

Skills

Customer service

Sales

Teamwork

Problem solving

Accountability

Education

Bachelor degree or equivalent

HS degree or equivalent required

Job description

JCPenney in the United States is seeking an Omni Associate to support profitable sales growth by executing Enterprise Fulfillment and jcp.com activities, including Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general store operations.

The role requires 1–2 years of work experience, a bachelor’s degree or equivalent preferred, and a strong focus on customer service, accuracy, and teamwork in a fast-paced retail environment.