Omnichannel Sales & Fulfillment Specialist

JCPenney; Tallahassee (FL); On-site; USD 19,286 - 23,419; Full time

Job summary

JCPenney in Tallahassee, FL is hiring an Omni Associate to contribute to profitable sales growth by executing Enterprise Fulfillment and jcp.com activities, including Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general operations. The role requires 1–2 years of work experience, a Bachelor’s degree preferred (HS required).

You will deliver outstanding customer service, support fulfillment processes, and help maintain stock and order accuracy with a focus on sales and

Qualifications

• Work experience: 1–2 years minimum.
• Education: Bachelor degree preferred; HS degree or equivalent is required.
• Results: Solves problems and makes smart decisions that drive sales, profit and customer service.
• Ownership: Provides great customer service; takes accountability for actions and outcomes.
• Intensity: Proactively finds ways to improve the customer experience.

Responsibilities

• Customer Service & Sales - Greets and assists customers and promotes products.
• Enterprise Fulfillment - Monitors fulfillment systems, packs orders and completes Ship from Store tasks.
• jcp.com Operations - Manages order shortages/overages and stock area organization.
• General Operations - Replenishes store inventory and participates in annual inventory.
• Performance Standards - Meets standards for shrink, safety, omnichannel, profit, productivity and attendance.

Skills

Customer service

Sales

Problem solving

Education

Bachelor's degree or equivalent

HS diploma or equivalent

Job description

JCPenney in Tallahassee, FL is hiring an Omni Associate to contribute to profitable sales growth by executing Enterprise Fulfillment and jcp.com activities, including Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general operations. The role requires 1–2 years of work experience, a Bachelor’s degree preferred (HS required).

You will deliver outstanding customer service, support fulfillment processes, and help maintain stock and order accuracy with a focus on sales and