Omnichannel Fulfillment & Customer Experience Associate

JCPenney; Gainesville (FL); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Associate discount

Benefits package

Job summary

JCPenney in Gainesville, FL seeks an Omni Associate to contribute to profitable sales by executing Enterprise Fulfillment and jcp.com activities. You will handle Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general store operations.

Key qualifications include 1–2 years of experience, a HS diploma or higher, and a preference for a Bachelor’s degree or equivalent work experience. Associates receive a discount and benefits.

Qualifications

• Minimum 1–2 years work experience.
• Bachelor’s degree preferred or equivalent work experience.
• HS diploma or equivalent required.

Responsibilities

• Greets and assists customers; delivers outstanding customer service; promotes products and services.
• Monitors enterprise fulfillment systems; picks orders and acknowledges completion.
• Processes jcp.com order deliveries and returns at the register.
• Replenishes store inventory and supports store operations.
• Meets performance standards for shrink, safety, omnichannel, and attendance.

Skills

Customer service

Sales

Communication

Team collaboration

Problem solving

Education

Bachelor's degree or equivalent work experience preferred

HS degree or equivalent is required

Job description

JCPenney in Gainesville, FL seeks an Omni Associate to contribute to profitable sales by executing Enterprise Fulfillment and jcp.com activities. You will handle Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general store operations.

Key qualifications include 1–2 years of experience, a HS diploma or higher, and a preference for a Bachelor’s degree or equivalent work experience. Associates receive a discount and benefits.