Omnichannel Sales & Fulfillment Specialist

JCPenney; Grand Junction (CO); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Term Life Insurance

Paid Vacation/Holidays

401(k) with Company Match

Associate Discount

Job summary

JCPenney is seeking an Omni Associate in Grand Junction, CO to support profitable sales growth by executing Enterprise Fulfillment and jcp.com activities. You will engage in Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general store duties.

Qualifications include 1–2 years of experience and a Bachelor degree or equivalent; HS required. The role emphasizes customer service, accountability, and teamwork in a fast-paced retail environment.

Qualifications

• Minimum 1–2 years of work experience.
• Bachelor degree or equivalent preferred; HS degree or equivalent is required.
• Strong customer service, problem solving and teamwork.
• Ownership, accountability and energy to improve customer experience.

Responsibilities

• Greets and assists customers, delivers outstanding service and promotes products.
• Monitors and supports jcp.com and enterprise fulfillment activities on the floor.
• Aids with stock organization, checkout transactions and returns.
• Partners with team to replenish store and participates in inventory processes.
• Meets performance standards including shrink, safety, omnichannel and attendance.

Skills

Customer service

Sales

Inventory awareness

Team collaboration

Education

Bachelor degree or equivalent

HS degree or equivalent

Tools

POS system

Job description

JCPenney is seeking an Omni Associate in Grand Junction, CO to support profitable sales growth by executing Enterprise Fulfillment and jcp.com activities. You will engage in Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general store duties.

Qualifications include 1–2 years of experience and a Bachelor degree or equivalent; HS required. The role emphasizes customer service, accountability, and teamwork in a fast-paced retail environment.