Omnichannel Sales & Fulfillment Champion

JCPenney; Grand Rapids (MI); On-site; USD 18,942 - 23,680; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Associate discount

Job summary

JCPenney in Grand Rapids, MI is seeking an Omni Associate to help drive profitable sales growth by executing Enterprise Fulfillment and jcp.com activities, including customer service & sales, fulfillment, and store operations.

The role involves greeting customers, assisting with product selections, packing orders, processing shipments and returns, and ensuring stock is well organized. A bachelor degree is preferred but not mandatory.

Qualifications

• Bachelor degree preferred or equivalent work experience.
• HS degree or equivalent required.
• Experience in customer service and sales roles is valued.

Responsibilities

• Assist customers with product selection and provide outstanding service.
• Execute Enterprise Fulfillment duties and manage stock to support fulfillment.
• Process jcp.com orders, shipments, returns and stock reporting.
• Collaborate with teammates to replenish inventory and meet standards.

Skills

Customer service

Sales

Teamwork

Communication

Education

Bachelor degree or equivalent

HS degree or equivalent

Tools

Inventory management

POS systems

Job description

JCPenney in Grand Rapids, MI is seeking an Omni Associate to help drive profitable sales growth by executing Enterprise Fulfillment and jcp.com activities, including customer service & sales, fulfillment, and store operations.

The role involves greeting customers, assisting with product selections, packing orders, processing shipments and returns, and ensuring stock is well organized. A bachelor degree is preferred but not mandatory.