Omnichannel Sales & Fulfillment Associate

JCPenney; Georgia; On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Associate discount on JCPenney merch

Job summary

JCPenney in Georgia is seeking an Omni Associate to drive profitable sales growth by executing Enterprise Fulfillment and jcp.com activities, including Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general store operations.

You will greet customers, assist with product searches, manage Ship from Store and Buy Online Pickup in Store processes, and support inventory and checkout tasks while maintaining performance standards in shrink, safety, profitability, and

Qualifications

• 1–2 years of work experience preferred.
• Bachelor’s degree or equivalent work experience preferred; high school degree or equivalent required.

Responsibilities

• Greet and assist customers, provide outstanding service, and promote products and services.
• Monitor and support Enterprise Fulfillment processes, including packing orders and Ship from Store / Buy Online Pickup in Store activities.
• Research and assist with jcp.com operations, order shortages/overages, and stock organization.
• Collaborate with team to replenish store inventory and participate in annual inventory.
• Meet performance standards related to shrink, safety, omnichannel, and productivity.

Skills

Customer service

Communication

Teamwork

Problem solving

Accountability

Education

Bachelor's degree or equivalent

High school diploma or equivalent

Tools

POS system

Job description

JCPenney in Georgia is seeking an Omni Associate to drive profitable sales growth by executing Enterprise Fulfillment and jcp.com activities, including Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general store operations.

You will greet customers, assist with product searches, manage Ship from Store and Buy Online Pickup in Store processes, and support inventory and checkout tasks while maintaining performance standards in shrink, safety, profitability, and