Omnichannel Sales & Fulfillment Associate

JCPenney; Canton (OH); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Medical/dental/vision

Paid vacation/holidays

401(k) with company match

Associate discount

Job summary

JCPenney in Canton, OH is seeking an Omni Associate to help drive profitable sales growth by executing Enterprise Fulfillment and jcp.com activities, including Customer Service & Sales and stock operations. You will greet customers, assist with product selection, process orders, and support omnichannel initiatives to improve the shopping experience.

Responsibilities include monitoring fulfillment systems, packing and shipping items, replenishing inventory with team members, and helping maintain

Qualifications

• 1–2 years of work experience in retail or customer service.
• Bachelor’s degree preferred; high school diploma required.
• Proven ability to solve problems and meet sales targets.
• Owns accountability and demonstrates positive, energetic attitude.
• Shows initiative to improve the customer experience.

Responsibilities

• Greet customers and assist with product selection while delivering strong service.
• Monitor fulfillment systems and process orders with accuracy.
• Pack orders and complete ship-from-store tasks on time.
• Replenish stock and support store operations and inventory cycles.
• Adhere to safety, shrink, and attendance performance standards.

Skills

Customer service

Sales

Teamwork

Problem solving

Education

Bachelor’s degree or equivalent work experience

High school diploma or equivalent

Tools

POS register

Stock management

Job description

JCPenney in Canton, OH is seeking an Omni Associate to help drive profitable sales growth by executing Enterprise Fulfillment and jcp.com activities, including Customer Service & Sales and stock operations. You will greet customers, assist with product selection, process orders, and support omnichannel initiatives to improve the shopping experience.

Responsibilities include monitoring fulfillment systems, packing and shipping items, replenishing inventory with team members, and helping maintain