Omnichannel Fulfillment & Service Pro

JCPenney; Columbus (GA); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Medical/dental/vision benefits

Paid vacation/holidays

401(k) with Company match

Employee discount on merchandise

Job summary

JCPenney in Columbus, Georgia is seeking an Omni Associate who will contribute to sales growth through customer service and fulfillment activities. This role involves assisting customers, managing inventory, and ensuring efficient operations across jcp.com and the store. Successful candidates will have strong problem-solving skills and a background in customer service.

The position offers a competitive pay range of USD $12.00 - $15.00 per hour, along with benefits including medical, dental, and employee discounts.

Qualifications

• Minimum 1-2 years of work experience required.
• Ability to adapt quickly to changing situations with positivity.
• Demonstrates accountability and high standards in work.

Responsibilities

• Assist customers in finding products and delivering outstanding service.
• Monitor Enterprise Fulfillment systems and pack merchandise orders accurately.
• Research order shortages/overages and manage stock area.

Skills

Customer service

Sales support

Problem-solving

Team collaboration

Education

High School diploma or equivalent

Bachelor's degree or equivalent work experience

Job description

JCPenney in Columbus, Georgia is seeking an Omni Associate who will contribute to sales growth through customer service and fulfillment activities. This role involves assisting customers, managing inventory, and ensuring efficient operations across jcp.com and the store. Successful candidates will have strong problem-solving skills and a background in customer service.

The position offers a competitive pay range of USD $12.00 - $15.00 per hour, along with benefits including medical, dental, and employee discounts.