Omnichannel Associate: Customer Service & Fulfillment Expert

JCPenney; West Virginia; On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Medical/dental/vision

401(k) with company match

Associate discount

Job summary

JCPenney is hiring for an Omni Associate to help drive profitable sales growth by executing Enterprise Fulfillment and jcp.com activities. You will work on Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general store operations.

The role requires 1–2 years of experience and a bachelor's degree or equivalent; high school degree is acceptable. The pay range is USD 12.00–15.00 per hour, with benefits and an associate discount for eligible employees.

Qualifications

• 1–2 years of work experience preferred.
• Bachelor's degree or equivalent preferred; high school degree required.

Responsibilities

• Greet and assist customers, deliver service that meets company standards.
• Promote products and services and support sales goals.
• Support enterprise fulfillment and store operations to ensure efficient processes.
• Assist with inventory and general store operations and daily tasks.

Skills

Customer service

Sales

Problem solving

Teamwork

Education

Bachelor's degree or equivalent

Job description

JCPenney is hiring for an Omni Associate to help drive profitable sales growth by executing Enterprise Fulfillment and jcp.com activities. You will work on Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general store operations.

The role requires 1–2 years of experience and a bachelor's degree or equivalent; high school degree is acceptable. The pay range is USD 12.00–15.00 per hour, with benefits and an associate discount for eligible employees.